The Proposal Masters Sales Process
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THE QUEST SOLD
| T H E | Q U E S T | S O L D |
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Have a finely tuned targeting machine. Know the profile of your buyers and then approach them with an eye catching offer.
Make sure you have an effective brand. The best way of doing that is by creating a hallmark. Make
the brand image cry out saying this is a quality product.
Invest time-building empathy. Be solicitous, and get to know your customers, their priorities and their
needs. Never assume that you know what they want.
Summarise the benefits which have emerged during your meetings and re-affirm the value all the
while seek their confirmation that what you have assembled as a solution will meet the aspirations
they highlighted at the beginning of the process.
Your customers will have questions at this point. However objections at this stage are a 'good thing'.
They help you to understand what stands between your customer and the deal. Make sure you fully
understand any objections, that they are all out on the table, and then handle them
Time to obtain a commitment. Ask for the business calmly and confidently. There are many ways of
doing this. Choose the most appropriate for your circumstances and once you have asked, keep quiet
until the customer is ready to voice their decision. And wait to lock them down.
If there are questions, fears or doubts, then deal with them, making minor alterations to the package
if necessary. Restate the benefits and close again - as many times as it takes until you have
obtained the order and everyone goes home happy.
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